In a recent workshop Linda, a manager, asked Anne, “Why do you need to babysit people?” which is what continuous feedback can feel like. Well if you don’t give feedback, then it can be difficult for a team to develop. The team needs continual feedback to feel safe, and one beauty of giving continuous feedback is that it takes the sting out of a formal appraisal, like with an annual review. It also leaves you free to look at future challenges.
Dr. Geoff talks about working with depression. It’s a difficult subject, and while most of us experience some form of depression in our lives, the most common form of depression may not really be depression at all; rather it could simply be sadness. If someone at work experiences a loss, we could be effected by this, and experience sadness.
The most important thing to do with this is to process the depression, which turns out to be a repeated thought loop. The best thing to do is to cut the loop of thoughts. Talk about the day, share what’s happening. That can often release the depression. Another big thing that can be done is to exercise. Just being active sets the brain going in a different direction and lets depression drop away.
Dr. Geoff talks about the power of asking powerful questions. Rather than asking questions that can be answered by yes or no, ask questions that get to the heart of the matter. For example, rather than asking how a project is going, ask, “What are the main obstacles at the moment?”
It turns out that the most powerful questions begin with “What” and are very short — not to mention dumb! The most powerful question might be “What do you want?” … “What do you really want?”
This is a great way for managers & leaders to get under the surface and ask powerful questions.